{"xsrfToken":"e945b5eb7d814c8358c9f2fe0e5ec01ed2cf1b6d_lout","branding":{"id":"8","key":"ind","name":"RCRAInfo Industry Support Desk","portalBaseUrl":"/helpcenter/ris/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/599547d7-de06-4ad2-9d81-88a45aeadc9c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2Y2E0NDM5OC04NWM1LTQ1ZTAtYTUwMC1hYTVjOTIxOWMyYzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU5OTU0N2Q3LWRlMDYtNGFkMi05ZDgxLTg4YTQ1YWVhZGM5YyI6WyJyZWFkIl19LCJleHAiOjE3Mzk0NTEyNzUsIm5iZiI6MTczOTQ1MDY3NX0.oz347qysIC2iFRvpA1hgwKWHJNU64TJsoeSUPVaCIUI&client=6ca44398-85c5-45e0-a500-aa5c9219c2c0&mode=fit","logoId":"599547d7-de06-4ad2-9d81-88a45aeadc9c","isLogoAvailable":true,"helpCenterTitle":"RCRAInfo USITS - Help and Support","sharedPortalName":"USITS","userInitialAnnouncementHeader":"Welcome:","userInitialAnnouncementMessageWiki":"<p>USITS enables all users to report system malfunctions, send comments, and request enhancements to the RCRAInfo User Support Team. You will be able to track your ticket to resolution via email updates as your ticket proceeds through the workflow process.</p>\n<p>Please visit our status page for information on any current outages or schedule system maintenance: <a href=\"https://rcrainfostatus.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://rcrainfostatus.statuspage.io/</a></p>","translations":{"en-US":{"helpCenterTitle":"RCRAInfo USITS - Help and Support","sharedPortalName":"USITS","announcementHeader":"Welcome:","announcementMessage":"USITS enables all users to report system malfunctions, send comments, and request enhancements to the RCRAInfo User Support Team. You will be able to track your ticket to resolution via email updates as your ticket proceeds through the workflow process.\n\nPlease visit our status page for information on any current outages or schedule system maintenance: https://rcrainfostatus.statuspage.io/","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3e6d9b","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"ind","projectId":10251,"serviceDeskId":8,"name":"RCRAInfo Industry Support Desk","description":"<p>Submit a ticket to the RCRAInfo Industry Support Desk using the options provided below.</p>","portalBaseUrl":"/helpcenter/ris/portal/8","onlyPortal":true,"reqTypes":[{"id":"57","name":"Ask a question","descriptionHtml":"<p>After reviewing the documentation, if you still have questions please send it to us.</p>\n<p>Enter the email you currently or want to use for RCRAInfo. This will be used to research your account if it exists, and follow up with your request.</p>","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10766,"iconUrl":"https://rcrainfo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10766","groups":[21],"key":""},{"id":"62","name":"General e-Manifest Data Question","descriptionHtml":"<p>Please include Site IDs, Manifest Tracking Number, and attachments/screenshots when applicable to assist in answering your e-Manifest data question.</p>","callToAction":"General e-Manifest Data Question","introHtml":"<p>General questions about e-Manifest data in RCRAInfo</p>","icon":10644,"iconUrl":"https://rcrainfo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10644","groups":[22],"key":""},{"id":"60","name":"Manifest Tracking Number Access Issue/Correction","descriptionHtml":"<p>Please enter in the manifest tracking number that cannot be entered due to your site not having access to it or that was entered incorrectly. If the manifest tracking number was entered in error and you know the correct Manifest Tracking Number, please enter it.</p>","callToAction":"Manifest Tracking Number Access Issue/Correction","introHtml":"<p>Request a change to a Manifest Tracking Number uploaded incorrectly, or ask about a manifest site does not have access to in RCRAInfo.</p>","icon":10740,"iconUrl":"https://rcrainfo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[22],"key":""},{"id":"56","name":"Report an Issue","descriptionHtml":"<p>After reviewing the documentation, if you still have questions please send it to us.</p>\n<p>Enter the email you currently or want to use for RCRAInfo. This will be used to research your account if it exists, and follow up with your request.</p>","callToAction":"Report an Issue","introHtml":"<p>Report issues or errors you are experiencing</p>","icon":10757,"iconUrl":"https://rcrainfo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10757","groups":[21],"key":""},{"id":"58","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10744,"iconUrl":"https://rcrainfo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10744","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"General RCRAInfo Support"},{"id":22,"name":"e-Manifest Data Corrections"}],"orderMapping":{"22":[62,60],"21":[56,57]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0e6e9bf2-0a36-3893-83a1-241c5ca30b52","appLinkName":"","appLinkUrl":"","spaceKey":"IND","spaceName":"RCRAInfo Industry Support Desk","spaceUrl":"","isServer":false},"labels":[],"projectKey":"IND","serviceDeskId":8,"kbLinkDomainURLs":["https://rcrainfo.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IND","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2Y2E0NDM5OC04NWM1LTQ1ZTAtYTUwMC1hYTVjOTIxOWMyYzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzk0NTE4NzUsIm5iZiI6MTczOTQ1MDY3NX0.dhiSqH7C9hNUNwKDCVjP2DM-0EAywJdxJvBqPzT6Nxo","targetCollection":"upload-project-10251","endpointUrl":"https://api.media.atlassian.com","clientId":"6ca44398-85c5-45e0-a500-aa5c9219c2c0","tokenDurationInMins":20}},"sharedPortal":{"name":"USITS","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rcrainfo.atlassian.net/wiki","kbLinkDomainURLs":["https://rcrainfo.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}